FAQ’S

The kilometers or miles are unlimited, so you can enjoy the vehicle and our island without limits.

Yes, you can choose a vehicle, however, on the day of delivery, we (7M) may have to change depending on the availability of the vehicle on the day, thus delivering a car within the same category.

Whenever there is any damage to the car during the rental period of the vehicle, the customer must report immediately to 7M Rent a Car, and present the rental agreement so that an employee can check the insurance chosen by you, as well as under what circumstances the damage occurred, so that the situation can be assessed.

In the case of negligence or violation of the Driving Law, no insurance will cover the damage.

In case the customer has opted for Basic Insurance, any damage verified will be the customer’s entire responsibility up to the maximum amount of the deductible presented.

In the event of opting for SCDW insurance, the customer will not have to pay any damages, when proved it’s not due to negligence or a violation of the Driving Law.

Yes. The minimum age of the driver is 21 years old, the presentation of the original documents is mandatory.

In case of being a driver with less than 2 years license and/or less than 21 years, the payment of the deductible is mandatory, as well as a fee added to the total value of your booking purchase, according to our in-store rates.